CCW in Las Vegas kicked off with a multi-speaker master class entitled: “Chatbots - A New Reality or Just Hype.” Our first inaugural Chatbots master class was a smash hit filled with takeaways including:
Embrace a digital friendly future
Don’t use technology for technology’s sake. Make sure it solves a problem.
Employ AI to take humans to the next level
Use data compulsively to improve CX through personalization
It’s important to solve real business problems not simply create a chatbot strategy
Determine your end goal and then create a strategy to get there
Learn more about what each speaker had to say about chatbots with this exclusive whitepaper!
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