Chatbots Master Class Panel
Bots are becoming a "need to have" in the industry, as more companies believe bots will help eliminate customer wait time, improve agent performance, reduce time on transactional matters and so much more. At CCW this past June, we had a Chatbots Master Class where the speakers shared with us their insights on Chatbots. In this video is part of a Q&A session of the speaker panel after the class. At the end, take a look about what two attendees had to say about the class.
Want to learn more about Chatbots?
Take a look at the whitepaper we released that includes insights from Adobe Systems, Bristol-Myers Squibb, Pitney Bowes, Fishbat Media and others on the future of bots and their impact on the industry.
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