TD Bank: Authenticate Over Digital Channels - Provide a Seamless & Secure CX

TD Bank: Authenticate Over Digital Channels - Provide a Seamless & Secure CX
Erin Ackles, Associate Vice President, Phone Channel, TD Bank Group discusses TD Bank's digital story, how they get there and how they engage with customers. This includes their launches of SMS, Chat, Facebook Messenger, and platform optimization. Finally she dives into the top 3 things to consider when launching a social media strategy.

Please note: That all fields marked with an asterisk (*) are required.