October 9-12, 2018
Austin, TX

Media Partners

CCW provides contact center, customer service media, analyst and associations with unparalleled access to what’s happening in the industry today.

If you’re interested in becoming a media partner, contact us today.

Lily Zheng

Lily Zheng
Marketing Assistant
Email: Lily.Zheng@iqpc.com
Phone: 212-885-2679

Media Partners

CCW LinkedIn Group
Website: https://www.linkedin.com/groups/119551

Join the official CCW Conference & Expo LinkedIn Group to receive weekly announcements featuring event updates, new industry content and... Read More

CCW Digital
Website: https://www.callcenterweekdigital.com/

Formed through the union of Call Center Week, the world’s largest and most influential customer service event, and Customer Management IQ, the world’s largest and most influential customer service online platform, Call Center IQ reigns as the most significant community, resource hub and advisory for call center and customer experience... Read More

AI - Artificial Intelligence
Website: https://www.linkedin.com/groups/8583275

‘AI - Artificial Intelligence’ brings together business professionals, scientists, physicians, engineers and a wide range of other people from academia and industry to discuss anything related to developments and innovations in Artificial Intelligence. Professionals from fields including IT, Manufacturing, Finance, Healthcare, Life Sciences,... Read More

Austin Contact Center Alliance
Website: http://accalliance.memberlodge.org

The Austin Contact Center Alliance (ACCA) is a dynamic, professional organization that serves as Central Texas’ resource for industry information, networking and educational opportunities. Our mission is to foster solutions that meet the needs of the Central Texas contact center industry through networking, professional development, and... Read More

Do you want to Sponsor this event? Find out more here

Chatbot Professionals
Website: https://www.linkedin.com/groups/7052578

The #1 Linkedin group to connect with the world’s top chatbot industry... Read More

Website: http://www.CMSWire.com

CMSWire.com publishes daily news, analysis, interviews and best practices focused on Customer Experience Management, Digital Marketing, Social Business and Enterprise Information Management. Follow us on Twitter @cmswire or join our mailing list for access to exclusive reports, white papers and... Read More

Customer Care Network
Website: https://www.linkedin.com/groups/69045/profile

Get access to the knowledge, know how and expertise of a 11,000+ member collective of the brightest, most accomplished Customer Care professionals worldwide. Engage, inquire and participate in ongoing conversations, discussions, meetings online and/or face-to-face! Join now and connect to the group’s founder:... Read More

Customer Service Operations
Website: https://www.linkedin.com/groups/1965404

A forum specifically designed for service and support professionals in telecom industry. Open discussion and networking for both technical support and customer service best... Read More

Do you want to Sponsor this event? Find out more here

Website: http://www.cxpa.org

The CXPA supports the professional development of its members and advances the field by providing research and education, developing standards, offering networking opportunities, promoting the industry, and creating a better understanding of the discipline of Customer Experience.Founded in 2011, the Customer Experience Professionals Association... Read More

Enterprise Management 360˚
Website: http://www.em360tech.com

Keeping busy executives up to date with reports on the latest IT trends, presenting views from expert analysts and solution providers; EM360° offers specialist coverage making it the comprehensive guide for all aspects of organisational IT. With an established medium for editorial and online resources, we serve a global audience of C-level... Read More

Fast Leader
Website: http://www.fastleader.net

The Fast Leader Show is a weekly podcast created to help you move onward and upward faster in your career and life. Each week, well-respected industry leaders and special guests share their personal stories, share insights, strategies, and lessons learned to help you lead an effective and efficient operation. We deliver to you tips, quotes, and... Read More

Website: http://flevy.com

Flevy.com is the online marketplace for premium business documents. By "premium," we mean our documents are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, Bain, Accenture, BCG, and Deloitte. Most of our documents were developed by seasoned executives and consultants with 20+ years of... Read More

Do you want to Sponsor this event? Find out more here

International Customer Service Association (ICSA)
Website: http://icsatoday.org/

The ICSA is the only non-profit professional organization dedicated to providing professional development opportunities to customer service providers. The ICSA is the leader in recognition of both individuals and organizations that provide superior customer experiences and hosts National Customer Service Week the first week of every October.The... Read More

Telecom Reseller
Website: http://www.telecomreseller.com

Telecom Reseller is your source for news, information and insight on Unified Communications, Cloud and Collaboration. We report extensively on enterprise grade cloud, mobility, Skype, WebRTC and on prem based solutions. Our eBulletins, podcasts, broadcasts, online and print editions reach over 40,000 qualified readers. For a free subscription... Read More

Check out the list of sponsors on board for CCW Fall!