Chad Toppass


Customer Experience Analytics
Nintendo


2:45 PM A Proven 7-Step Strategy for Transforming Customer Experience

  • Learn the five distinct pieces of a multifaceted VOC program, from data collection to engagement
  • How automation can be leveraged as a tool to free up analysts and provide insights
  • Examples in effectively actioned insights


Check out the incredible speaker line-up to see who will be joining Chad.

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