Chip Liebenow


Director of Customer Care
The Home Depot


2:10 PM Why “Wow-ing” Customers is Overrated

  • World-class service, speed and efficiency doesn’t have to be about a “wow” factor
  • Delivering customer experience while also delivering the best value for shareholders
  • Three strategic objectives: associate experience, customer experience, productivity and efficiency


Check out the incredible speaker line-up to see who will be joining Chip.

Download The Latest Agenda