Chip LiebenowDirector of Customer Care
The Home Depot
Chip Liebenow is the Director of Customer Care for The Home Depot in Atlanta, Georgia. Responsible for operations in the United States, Virgin Islands, Hawaii, Guam, as well as international partnerships, he has achieved the organization’s highest service levels while reducing operating costs over twenty percent. His fifteen years with Home Depot includes experience as a Store Manager, District Operations Manager, and Regional Reset Manager.
A US Army veteran, Chip served over a decade in the military achieving the rank of Captain and serving as a Company Commander. His awards include the Combat Action Badge, Meritorious Service Medal, Army Commendation Medal, Army Achievement Medal, and Parachutist Badge. As a paratrooper stationed at Fort Bragg, he helped deploy the first Airborne MLRS system, tactically referred to as HIMARS system.
Leaving the military to pursue a civilian career, Chip spent three years at Merrill Lynch managing a $50 million portfolio before founding five businesses, all focusing on customer service. His last venture earned accolades as the city’s “most innovative brand”, employed over thirty US veterans, and retired police officers. He is an avid outdoors enthusiast and is the proud father of two children that reside in Memphis, TN. He holds a Bachelor’s degree from Mississippi State and an MBA from Northcentral University.