Chris WardleHead of Global Support
Chris comes from 20 years of contact center experience. He specifically specializes in contact centers within the startup space bringing extensive experience with phone and non-voice channels such as SMS, chat, email and community platforms. Additionally, Chris understands both sides of client/vendor relationship in detail since he has represented both interests in multiple roles throughout his career. He is passionate about providing the best possible experience for the customers he represents and strives to understand what drives their satisfaction. Additionally, he is enthusiastic about creating and maintaining a highly engaged, empowered, and motivated workforce. These both require him to constantly reason from first principles and creatively solve problems.