Eddie DryerSales and Service Care Center Administrator
American Family Insurance
Eddie Dryer started his career with American Family Insurance as a service representative in our St. Joseph, Missouri, care center in 2005. Eddie has worked in key roles in our Sales & Service Operations and is now the Sales & Service Care Center Administrator and has worked in our National Headquarters in Madison, Wisconsin, since 2009. Eddie leads the strategic development and implementation of efforts that promote the continuous growth of our three care centers located in Madison, Wisconsin, Phoenix, Arizona and St. Joseph, Missouri. He manages strategic efforts of the care centers that focus on positive impacts for our customer, our business partnerships and our organization. Eddie represents the value of our care center efforts from a customer perspective to lead improvements for today and setting direction for future opportunities. A key aspect of Eddie’s role is to lead collaborative efforts to drive the development and implementation of care center supported strategies across the organization.