Heather FigalloSenior Director of Product Innovation and Product Management
Heather Figallo has been the Senior Director of Product Innovation and Product Management at Southwest Airlines since August 2014. Heather is an executive leader and communications expert who achieves organizational goals through great team work, strategic progressive thinking and the ability to gain alignment around a vision. Since 1992, Heather has been helping companies like American Airlines, Norwegian Cruise Lines, Omni Hotels, P&G, Kimberly Clark, PepsiCo, The Coca Cola Company, Dr Pepper Snapple Group and Hasbro develop and execute global fully integrated marketing programs. Heather has developed and executed digital strategies for the biggest company in the world, the biggest brands in the world and the biggest product launches in history. She loves story-telling and enjoys public speaking on the topic of humanity and digital / social innovation working together.