Paul Wallace


Head of Global Customer Success
Halliburton


9:20 AM TRANSFORMATIONAL KEYNOTE: Evolving the Customer Function from Reactive to Proactive

Halliburton is seeing sales, support and service converge as customers have more platforms in which to connect and to share experiences. Brands are defined by stories customers can share. Discover how to transform from a contact organization that’s a responsive function to one that prioritizes proactive service.


Check out the incredible speaker line-up to see who will be joining Paul.

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