Director of Client Experience
2:00 PM Stitch Fix
Stitch Fix is the personal style service for men and women that evolves with your tastes, needs and lifestyle. Their mission is to change the way people find clothes they love by combining technology with the personal touch of seasoned style experts. The Stitch Fix experience is not merely curated—it’s truly personalized to you.
In the hear tof downtown Austin, the Stitch Fix office footprint focuses largely on the client experience. With an “un-contact center” approach, the aesthetics and culture of their contact center are truly unconventional and stand in stark contrast to your typical contact center. Join Scott Arrieta, Austin site director, for a tour of the unique StitchFix space and a glimpse into the nuances of their “un-contact center”.