Pricing

END-USER PRICING

2 Day Pass (10/10 - 10/11)

$2,899 $2,499
Early Bird: Book and pay by 10/5/2018 | Save $400
  • Main Conference Sessions
  • Interactive Discussion Groups
  • Access to Expo Hall
  • Event Mobile App
Register

3 Day Pass + 4 Workshops (10/9 - 10/11)

$3,599 $3,199
Early Bird: Book and pay by 10/5/2018 | Save $400
  • Main Conference Sessions
  • Interactive Discussion Groups
  • 4 Pre-Conference Workshops
  • Access to Expo Hall
  • Event Mobile App
Register

3 Day Pass + Tech & Innovation Focus Day (10/9 - 10/11)

$3,599 $3,199
Early Bird: Book and pay by 10/5/2018 | Save $400
  • Main Conference Sessions
  • Interactive Discussion Groups
  • Tech & Innovation Focus Day
  • Access to Expo Hall
  • Event Mobile App
Register

4 Day Pass + 4 Workshops (10/9 - 10/12)

*BEST VALUE*

$4,299 $3,899
Early Bird: Book and pay by 10/5/2018 | Save $400
  • Main Conference Sessions
  • 4 Pre-Conference Workshops
  • Site Tour Experience
  • Access to Expo Hall
  • Interactive Discussion Groups
  • Event Mobile App
Register

4 Day Pass + Tech & Innovation Focus Day (10/9 - 10/12)

*BEST VALUE*

$4,299 $3,899
Early Bird: Book and pay by 10/5/2018 | Save $400
  • Main Conference Sessions
  • Interactive Discussion Groups
  • Tech & Innovation Focus Day
  • Site Tour Experience
  • Access to Expo Hall
  • Event Mobile App
Register

VENDOR PRICING

2 Day Pass (10/10 - 10/11)

$3,699 $3,399
Early Bird: Book and pay by 10/5/2018 | Save $300
  • Main Conference Sessions
  • Access to Expo Hall
  • Interactive Discussion Groups
  • Event Mobile App
Register

3 Day Pass + 3 Workshops (10/9 - 10/11)

$4,299 $3,999
Early Bird: Book and pay by 10/5/2018 | Save $300
  • Main Conference Sessions
  • Interactive Discussion Groups
  • 4 Pre-Conference Workshops
  • Access to Expo Hall
  • Event Mobile App
Register

3 Day Pass + Tech & Innovation Focus Day

$4,299 $3,999
Early Bird: Book and pay by 10/5/2018 | Save $300
  • Main Conference Sessions
  • Interactive Discussion Groups
  • Tech & Innovation Focus Day
  • Access to Expo Hall
  • Event Mobile App
Register

4 Day Pass + 4 Workshops (10/9 - 10/12)

*BEST VALUE*

$4,799 $4,499
Early Bird: Book and pay by 10/5/2018 | Save $300
  • Main Conference Sessions
  • Interactive Discussion Groups
  • 4 Pre-Conference Workshops
  • Site Tour Experience
  • Access to Expo Hall
  • Event Mobile App
Register

4 Day Pass + Tech & Innovation Focus Day

*BEST VALUE*

$4,799 $4,499
Early Bird: Book and pay by 10/5/2018 | Save $300
  • Main Conference Sessions
  • Interactive Discussion Groups
  • Tech & Innovation Focus Day
  • Site Tour Experience
  • Access to Expo Hall
  • Event Mobile App
Register

A LA CARTE PRICING

Workshops (price per workshop)

$549
  • Workshop A: The Modern, Connected Customer: How to Deliver Personalized Service Across Channels
  • Workshop B: Professor Customer: Empower Your Customers to Teach You CX Delivery They Crave
  • Workshop C: Interaction Analytics Simplified: How Omni-Channel Analytics Technology Works and Applies to the Contact Center Industry
  • Workshop D: Create Virtual Agents Leveraging Artificial Intelligence
Register

Technology & Innovation Day

$1,499
  • Technology & Innovation Focus Day
Register

Please note:

  • All 'Early Bird' discounts require payment at time of registration and before the cut-off date in order to receive any discount.
  • Any discounts offered (including group discounts) require payment at the time of registration.Group discounts apply to end users only.
  • All discount offers cannot be combined with any other offer.
  • The CCW team reserves the right to determine who qualifies as an end user. For questions regarding end user qualifications, please email enquiry@iqpc.com.

Please view our registration policy for full information about payment, cancellation, postponement, substitution and discounts.

Am I an End User or a Vendor?

Vendor Pricing is applied to any company that offers customer management products or solutions regardless of the role, responsibility, or job title of the executive considering attendance. This includes but is not limited to Customer Management Technology, Outsourcing Services, Consulting Services, and Customer Management Hardware or Software.  It is at sole discretion of the CCW staff to determine the applicable pricing grid by considering these guidelines.


CCW University Future Leaders Certification Program

Your contact information, including email, may be shared with Salesforce, the sponsor of this certification program for the purpose of following up on your interests. By submitting the registration form, you agree to have your contact information, including email, passed on to Salesforce for the purpose of following up on your interests.